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Show Notes
Justin Havre
Episode 007 of Real Estate Team OS features Justin Havre, Team Leader of The Justin Havre Real Estate Team of eXp Realty.
Prior to joining eXp, his team was the #1 RE/MAX team in Canada and top 5 in the world for several consecutive years.
Learn from Justin how a centralized system for leads and opportunities increased accountability and transparency and how investments in people are investments in your business.
Watch or listen for insights into:
- Setting, creating buy-in for, and enforcing standards that improve conversion and improve customer experience
- Prioritizing specific standards and processes, like speed to lead
- Collectively creating an environment in which opportunities are handed off voluntarily
- The journey that resulted in his brokerage telling him that he had to start a team
- Increasing accountability and transparency with a central system of record (“the best business decision” - wished he’d done it “years earlier”)
- How agents and team leaders can “protect their investment”
- Thinking through agents joining you for a reason, a season, or a lifetime
- Managing honorable and dishonorable behavior
- Shifting the collective mindset to creating raving fans, not just closing sales
- The most powerful lever in your business - developing your people
- Why helping others starts with improving yourself
- How your personal life and work performance are interconnected
- Escaping the “emotional jail” that holds us back from developing ourselves and those around us
- How the team model alleviates financial risk and improves experiences for real estate agents
At the end, Justin looks to a new season and fresh start for the Calgary Flames, returns an Audi R8 after just a couple of months, and focuses on both the information and the nutrition he consumes.
