Laurie Finkelstein Reader on Operationalizing People Over Profits
51 min
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Show Notes
Laurie Finkelstein Reader
Episode 002 of Real Estate Team OS feature Laurie Finkelstein Reader, leader of the Laurie Finkelstein Reader Team in sunny South Florida.
Laurie and her team have served nearly 8,000 families and generated nearly $3 billion in sales volume over the years.
In this conversation, she shares the nonnegotiable aspects of her team’s culture and standards that help them operationalize the concept of people over profits.
Watch or listen for insights into:
- Defining, refining, and making decisions based on standards
- Focusing on how we make people feel (including a story of firing a coach based on that standard)
- Giving back to the community through backpack drives and toy drives
- Growing from serving renters to helping buyers and sellers to starting a team
- Overcoming the early error of failing to collect data and build a database and learning to “romance your database”
- Looking to people for solutions and growth, rather than just systems or tools
- Learning to let go to people and situations and learning to hand off your long-time clients to other agents in the shift out of production
- “We’re heading more and more and more into teams.”
- Improving your ability to deliver a high level of service, generate more income, and grow your business by joining a team
- Joining a team before starting your own team
At the end, you’ll learn about the team she coaches with, the balance of designer bags and coupon culture, and the benefits of feeling intimidated.
Watch this episode of Team OS with Laurie Finkelstein Reader:
Listen to this episode of Team OS with Laurie Finkelstein Reader:
